Information We Collect
We may collect and process the following types of information about you:
Personal Data:
- Contact Information: Name, email address, phone number, and any other information you voluntarily provide via contact forms.
- Billing Information: Payment details, billing address, and transaction history for purchases made through our website.
- Communications: Records of your correspondence with us, including email and chat interactions.
Non-Personal Data:
- Log Data: IP address, browser type, version, time and date of visit, pages viewed, and the time spent on those pages.
- Cookies and Tracking Technologies: We may use cookies, pixels, and other tracking technologies to collect and store information regarding your use of the Website.
How We Use Your Information
We use the information we collect for the following purposes:
- To Provide Our Services: To deliver products, manage your orders, and provide customer service.
- Communication: To respond to your inquiries, send order updates, and other information that may be of interest to you.
- Website Improvement: To analyze usage and improve the functionality of our website.
- Marketing: To send promotional materials, special offers, and other information that you may find useful or interesting if you have opted in to receive them.
Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following cases:
- Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processors, shipping companies, and IT service providers.
- Legal Obligations: We may disclose your information where we are legally required to do so, such as in response to a court order or other legal processes.
- Business Transfers: If we undergo a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Data Security
We take reasonable precautions to protect your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.
Payment Security
- We use secure third-party payment gateways.
- Your full payment information is not stored on our servers.
- All transactions are encrypted and processed through PCI-DSS-compliant systems.
Data Retention
We retain your personal data for:
- As long as required for business operations
- Legal compliance
- Customer support or dispute resolution
- Once no longer needed, data is securely deleted or anonymized.
Your Rights
You have the following rights regarding your personal data:
- Access and Correction: You can request access to the information we hold about you and request corrections to any inaccuracies.
- Deletion: You may request that we delete your personal data where it is no longer necessary for the purposes for which it was collected.
- Opt-out of Marketing: You can opt out of receiving marketing communications at any time by following the unsubscribe link in our emails or contacting us directly.
Cookies and Tracking Technologies
Our Website uses cookies to improve your browsing experience. Cookies are small files stored on your device that help us recognize repeat visitors, store your preferences, and deliver targeted content.
Types of Cookies We Use:
- Essential Cookies: These cookies are necessary for the Website to function.
- Analytical Cookies: These cookies allow us to analyze traffic and usage patterns.
- Advertising Cookies: These cookies deliver personalized advertisements based on your browsing behavior.
You can control cookies through your browser settings. However, disabling cookies may affect the functionality of the Website.
Links to Third-Party Websites
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Effective Date." Your continued use of the Website following the posting of changes constitutes your acceptance of those changes.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Shankar Moorti Arts Private Limited
2656, Bhindo Ka Rasta, 1st Crossing, Indira Bazar
Jaipur 302001 Rajasthan India
Email: contact@shankarmoorti.com